Our Services

Strategy

From complexity to clarity

Our strategy work supports leaders who need to:

Decide where to focus (and what to stop doing)
Align ambition with commercial and operational reality
Make confident decisions in fast-changing or uncertain contexts

This is achieved through:

Organisational, market, user and system insight
Clear theories of change
Strategic options, trade-offs and prioritisation
Aligning structures, roles and ways of working with strategy
Impact measurement frameworks linked to strategy

The result is strategy that’s grounded, focused and designed to be acted on.

Income Growth & Sustainability

Strengthening income to sustain impact

We approach income growth as a strategic lever - not a fundraising exercise. Our methodology focuses on building resilient income models - particularly where funding is constrained, traditional approaches are under pressure or organisations need to adapt to changing demand.

We do this by:

Defining future income ambition and clear guardrails
Identifying new income opportunities and strengthening existing ones
Using market insight and trends to prioritise where to focus
Designing and developing viable commercial products and services
Building growth plans grounded in organisational reality

We have extensive experience working with charities and impact organisations navigating the shift toward more diversified and sustainable income.

Product & Service Innovation

Designing solutions that work in the real world

We work with leaders and teams to innovate under real-world constraints - uncertainty, risk, legacy systems and competing priorities. We help them design and launch products and services that deliver value for users, for the organisation’s long-term performance and for society.

Our work focuses on identifying and exploring new ideas, reducing risk early, testing assumptions and building solutions people actually adopt.

This is achieved through:

Ideation and co-creation
Market and user insight to shape direction and define hypotheses
Experimentation, prototyping and validation
Business models, value propositions and go-to-market strategy

We prioritise action and learning over perfection, so teams can move forward with pace and confidence.